According to a study on social anxiety reported in New York Times, a party with strangers is listed as the number one fear. In fact, it is said that if you didn’t have some anxiety about this, you would not be normal.
So how come some people looks very at ease when meeting strangers, and can operate among the crowds with effortless grace? This book might have the answer to this.
Written in 1988 and published in over 13 countries with multiple languages, this book has stood the test of time over more than 3 decades to be one of the formidable guides in this subject. And it immediately shows from the very first few paragraph, how the author herself, Susan Roane, aims at writing a simple but powerful book that will slowly guide us into the masters of social situations.
Here’s the main premise: We not only want to be comfortable in a social situation, but also want to make other people feel comfortable with us.
The book then breaks down the points into small sub-chapters and use stories as examples, covering multiple settings from professional, to casual, to reunion with old friends, to as gloomy as funerals. And in this 25 anniversary edition (2013) the book is also updated with skills in social media, although some of the things mentioned in here are already outdated today (like how to utilize Twitter’s 140 characters limitations, or how it still dwelling on Google+).
Unfortunately there are quite a few repetitions in the book and a lot of gibberish that makes the book unnecessarily longer than it needs, complete with cliche buzzwords every now and then. But the essence of it are still very good and important.
Here are the essence that I took from all over the place in the book: from the sub heading, part of a list, a quote in the middle of a sentence, the reverse meaning of a negative sentence, rephrasing of a sentence, a thought inspired by a sentence, or indeed the full sentence verbatim:
- Leave an impression that you’re the nice person that you are.
- Sincerity is the glue: Be warm and sincere, establish an honest rapport.
- Practice does makes it perfect. Attend as much gathering as you can to make you familiar with it.
- No one is boring when you discover their passion.
- Don’t wait to be properly introduced, instead introduce yourself.
- Try to find common interests. Or better yet, try to find common interests before you meet them = planning. Also figure out the general theme of the gathering, so that you can be prepare beforehand.
- Be an interested listener. Don’t judge.
- A good guest notice other guests who are standing alone, and start a conversation with them, and introduce them to other guests.
- A good guest pay attention, talk to spouses, significant others, and children.
- If you’re not sure, ask.
- Mindful of the theme of the gathering/party, prepare for it and dress accordingly. Bring a gift if appropriate, but not a gift that require additional work (like putting a flower in a vase and water them often).
- Be punctual, arrive 15 minutes earlier.
- Circulate, talk to everyone, and excuse yourself graciously.
- Read a lot, follow the news, so that you can have plenty of topics to talk about. But avoid controversial topics if you still don’t know where they stands.
- If someone makes a statement that you don’t agree with, just say “that’s one way to look at it”, or “that’s not the way I see it” or just simply a non-committal “Hmmm” or “interesting.” Avoid heated discussion, embrace a lively discussion.
- Help out the host, can be as little as helping to clear up the table.
- Snack before you go, and avoid overindulging on food and drink at the gathering.
- Do not text at a party, and never while talking to someone. Excuse yourself, go to somewhere discreet, send the text, and then go back to the scene. Avoid holding your phone at all.
- If someone is rude to you. Just move on, don’t waste your time trying to win them over.
- The most important trait millionaires have is their rolodex, their contacts or connections.
- Charm is a combination of warmth, good nature, positive attitude, a good sense of humor, charisma, spirit, energy, and interest on others. We can practice it, one by one.
- There is no more effective way to work a room than to be nice to everyone in a room. Treat people the way they want to be treated.
- Proofread for punctuation, spelling, and flow, before sending an online message.
- Never post anything on social media that you wouldn’t want your favourite grandpa or grandma to see.
- Embrace your shyness. Don’t wing it, but be genuine about it and still be accessible, make eye contact, smile, have few interesting topics to talk about, listen and pay attention.
- Practice your handshake. Not too strong, not too jelly, but firm and confidence.
- Avoid eating garlic and onion, or anything else that can leave a trace of smell on your breath.
- When about to enter a room, have a quick scan of where the main event is, where the food are, the exit, the stage maybe. And see where it’s best to position yourself (if it’s a standing party). And enter the room with confidence, walk towards people that you know or vaguely know (and introduce yourself).
- Or go together with a buddy, so that you always have each other to navigate the event with.
- If wearing a name tag, place it at the right side of your chest. Because it’s on the same line of sight as your right hand, making it easier for anyone to shake your hand and immediately see your name tag.
- Never ever ask, “do you remember me?”
- Avoid approaching 2 people that are having an intense conversation. You will just be disrupting.
- If someone interrupts you, acknowledge their presence or attempt to talk other topics, say to them that you need to finish this first and promise to catch up with them later. And actually catch up afterwards.
- To approach a group who are having fun, place yourself into the proximity of the group, first respond to their jokes or talks by facial expressions and joining the laughs, until you are included into the conversation, only then you start to also talk (but don’t divert the topics away).
- Always be mindful when you’re in the group and there’s someone else that is trying to join the conversation.
- End a conversation gracefully. Can be as simple as “excuse me”, or “I hope you enjoy the rest of the evening/party/conference/etc.” Or finish a comment, then smile, and extend you hand for a handshake, by saying it was nice talking to you. And move to the other side of the room.
- Before you leave, be sure to thank the host or hostess.
- When you’re wrong, sincerely apologize.
- Adapt a conversation according to age, profession, interest, etc.
- If possible, talk to the audience members before giving the talk. It will establish the personal connections needed before the talk even begun.
- A toast is not a roast. Be careful of spilling information that were meant to be private.
- Don’t presume informality, until it is offered.
- In a networking event, do not sit with your friends. You could do that at your leisure time eating pizza. You’re here to expand your network.
- Don’t be a know-it-all (even if you do know it all), it kills the conversation.
- Don’t ask “what’s your plan” to a potential retiree. It could put them in an awkward position, unless they tell it first themselves. Instead, congratulates them and tell stories about other retirees that could become an inspiration.
- Any connection made at an event, it means little unless you follow up the next day or two, in order to establish more connection.